Viva88 Responsible Gaming – Play Safe & Smart

Responsible gaming means participating in betting activities consciously, in a controlled manner, and within your own means. It is not just about how much you wager, but how you manage your time, money, and emotions while playing.

At viva88, we take this matter seriously. We understand that a small number of players may face challenges related to gambling addiction — and we do not take that lightly. That is why we invest in player protection tools that you can use yourself, at any time, without waiting for anyone's approval.

Healthy betting is when it remains a free choice, not a compulsion. You play because you want to, not because you feel you have to. You can stop at any time without excessive anxiety. You never sacrifice the family's basic needs to keep playing.

viva88 offers a variety of self-control tools that you can activate directly through your account. These tools are designed to give you full control without having to wait for staff assistance.

Using the protection tools at viva88 is simple and can be done on your own at any time, day or night. You do not need to wait for approval or give a reason to anyone.

• Log in to your viva88 account and go to the Account Settings.
• Select tab Responsible Gaming or Self-Control.
• Select the tool you wish to activate and set the appropriate limit or duration.
• Confirm your selection — changes will take effect immediately or within 24 hours depending on the tool type.
• If you encounter any difficulties, our live support team is available 24/7 to assist you.

It is important to remember that once you set limits or self-exclude, they cannot be reduced or cancelled immediately. A cooling-off period applies to ensure your decision is firm and not made on impulse.

The money you use for betting should be discretionary funds — not savings, rent, food money, or the family's essential needs. This is not merely advice; it is a fundamental principle of responsible gaming that every player should uphold.

Here are some financial management tips we recommend to all viva88 players:

• Set your monthly betting budget first, before you start playing.
• Never chase your losses — accept that losses are part of the game.
• Set realistic winning targets and stop once the target is reached.
• Never borrow money for betting purposes — this is a serious warning sign that needs to be addressed immediately.
• Record every betting transaction to monitor your spending patterns over time.
• Set aside a portion of your wins and use only the remainder to continue playing.

Platform viva88 is exclusively for users aged 18 and above. We take the protection of minors extremely seriously and implement multiple layers of verification to ensure this platform cannot be accessed by those under the required age.

As a parent or guardian, you can take the following steps to prevent children from accessing online betting sites:

• Use parental control software such as Net Nanny, Kaspersky Safe Kids, or the built-in parental control features within your operating system.
• Never save your betting account password in a web browser shared with children.
• Log out of all betting accounts after each session when using a shared device.
• Have open conversations with your children about the risks of online gambling from an early age.

If you discover that someone under the age of 18 has accessed or registered an account at viva88, please contact our support team immediately. We will take action without delay.